VITA Frequently Asked Questions (FAQs)
| QUESTION | ANSWER |
|---|---|
| Who qualifies for VITA? | Generally, low-to-moderate income families (less than $60,000 income), disabled, English as a Second Language (ESL), and elderly folks. |
| What do I need to bring? | Photo ID, Social Security card for self, spouse & dependents, all income information, last years return, and anything else to complete the return. |
| Who needs to be present? | If married couple: both spouses need to be present to e-file. |
| Can this be completed in one day? | Yes. |
| How long of a wait should I expect? | We hope that you will get in within your scheduled appointment time. |
| Do we take appointments? | Yes. We will begin taking appointments the latter part of January. Most sites require an appointment, but the Vista del Camino site is walk-in only, and the SCC site will take walk-ins after appointments have been served. |
| Are there any hidden costs? | No. |
| When will services begin? | The last week of January or first week of February (depending on the site). |
| Can you do all types of returns? | There are certain returns we cannot do. For example, we cannot do a Married Filing Separate return, business returns with a loss, or rental properties. |
| Can you direct deposit my refund? | Yes. |
| Can you do the AZ property tax credit? | Yes. If rented property, then AZ Form 201 from the landlord is required. |
| Are the volunteers certified? | Yes, they are all certified by the IRS. |
| Can the return be e-filed? | Generally yes, but there are certain exceptions. |
| Are there other VITA sites nearby? | Yes. Please see Central AZ VITA or go to the IRS VITA Locator to search by zip code for a site near you. |
